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Delivery trucks seem to be replacing Santa’s sleigh this year as more consumers order holiday gifts to their doorsteps. It is no secret the holidays and this year’s shopping season look very different because of the pandemic, but sticky.io CEO Brian Bogosian told PYMNTS.com the accelerated shift to digital commerce means most merchants still have a reason to be merry.
“I think going into the holiday season, this will be a very strong year for online merchants,” Bogosian said. “And we’re also going to see a lot of merchants who have been brick-and-mortar oriented retooling themselves for the emerging multichannel opportunity.”
One way to take advantage of these multichannel opportunities is to leverage the power of subscriptions, especially as consumers are increasingly turning to digital gift-giving. If done correctly, subscriptions create an opening into a whole new set of opportunities to cross-sell, offer upsells and form a lasting relationship with the consumer.
Bogosian went on to explain how brands can avoid subscription cancelations and why leveraging AI can create a personalized experience for shoppers.
Read the full PYMNTS.com article here.
See how sticky.io empowers ecommerce merchants and retail brands during the holidays and beyond. Sign up for a demo to get started.
Our CEO Brian Bogosian discussed technologies reinventing ecommerce at Groceryshop, the leading event for grocery and CPG brands. Read the recap and see how subscriptions can propel brands forward.
Forrester’s "Recurring B2C SaaS Billing Management Solutions, Q3 2021" report based analysis on market presence and functionality — and we checked those boxes! See what that means for merchants.
How can merchants hit the sweet spot between creepy and helpful when cross-selling products and subscriptions? Our CTO explains how during his recent interview with PYMNTS.com.
