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May 2022 Study
Subscription Commerce Conversion Index
Learn how consumers are responding to inflation and explore top strategies for attracting and retaining subscribers despite economic challenges.
Consumers are becoming more selective about their retail subscriptions as inflation rises. Estimated total monthly subscription spending decreased by 46% in March 2022 compared to October 2021 — putting pressure on merchants to keep subscribers engaged by offering an unrivaled user experience.
Download the Subscription Commerce Conversion Index, a PYMNTS and sticky.io collaboration, for a deep dive into how consumer values are evolving alongside economic challenges and how merchants can maintain loyalty and trust despite rising costs and supply chain delays.
Read this index to understand:
Key reasons to prioritize personalization
The connection between brand loyalty and convenience
Research-backed strategies to improve user experience
How to beat inflation-related cancellations
Insights on consumer priorities amidst economic challenges