Subscription Commerce Conversion Index

See the latest findings around subscriber abuse to protect your profits and learn about the top subscription features driving customer engagement.

Subscription merchants must diligently protect their bottom line, especially during periods of elevated inflation or economic downturn. But customers looking for loopholes or cheating the system threaten the health of subscription businesses.

Our latest edition of the Subscription Commerce Conversion Index, a collaboration with PYMNTS.com, explores the most common ways some consumers take advantage of subscription programs. The quarterly index also covers which subscription features merchants are adopting to optimize the customer experience.

Read this index to learn:

The most prevalent forms of subscription abuse

How consumers use subscription features to adjust spending

Strategies from top-performing direct-to-consumer merchants

Insights for navigating the competitive subscription environment