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Sticky Glossary

Your go-to guide for comprehensive definitions and information about common terms used within the ecommerce industry.
Sticky Glossary > CRM > Core System Components

Core System Components

What is a headless CRM?
Headless CRM separates customer data management from the user interface, allowing businesses to use any frontend while keeping powerful backend customer management. This flexible approach lets companies create custom experiences without being limited by traditional CRM interfaces.
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What is a payment orchestration layer?
A Payment Orchestration Layer is a central hub that combines different payment methods, fraud protection, and compliance systems into one simple interface. It helps businesses manage complex payments more easily instead of handling each payment type separately
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What is a commerce engine?
A commerce engine is the core system that powers online stores, handling product listings, payments, inventory, and customer data. It connects all the pieces needed for online selling to work together smoothly and create better shopping experiences.
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