Fraud Blocker

Sticky Glossary

Your go-to guide for comprehensive definitions and information about common terms used within the ecommerce industry.
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Fraud Prevention & Security

What is payment fraud?
Payment fraud is the unauthorized use of payment methods or personal information to make illegitimate transactions, resulting in financial losses for merchants, consumers, or financial institutions.
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What is friendly fraud?
Friendly fraud occurs when customers make legitimate purchases but later dispute the charges with their bank, claiming the transaction was unauthorized, often to avoid paying or return policies.
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What is two-factor authentication?
Two-factor authentication (2FA) is a security process that requires users to provide two different verification methods—typically something they know (password) and something they have (phone/token)—to access accounts.
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