CREATE

A profitable
subscription program
that practically runs itself.

sticky.io is a subscription commerce platform that handles the “behind-the-scenes” tech for you, so you can create an amazing experience for your customers and grow your recurring revenue.

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What you can do with sticky.io

Subscriptions

Give your customers the options and simple buying experience they crave.

Can sticky.io do <insert brilliant idea here?> Yes. Yes we can. We make it easy to set up flexible subscription billing models, offers and payment methods with just a few clicks. Increase customer loyalty and reduce churn by putting the power of convenience and choice at buyers’ fingertips.

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Flexible Subscriptions

Set up just about any model and payment option you can imagine, from replenishment and subscription boxes to subscribe and save and more.

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Special Promotions

Create special promotions, discounts and retention or win-back offers on the fly (without having to call a developer).



Gifts & Free Samples

Reduce churn, cultivate raving fans and encourage future upsells with surprise gifts, free samples and other unexpected rewards.

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One-Click Add-Ons

Boost average order value (AOV) with personalized bundles, one-click upsells, order bumps and helpful product recommendations at checkout.

BILLING MANAGEMENT

Manage recurring billing without the recurring headaches.

Our robust yet easy-to-use billing system helps you prevent involuntary churn, stay compliant with payment regulations and keep revenue coming in.

Payment Integrations

sticky.io integrates with leading payment gateways around the world, so practically anyone, anywhere can shop with you.

Payment Routing

Reduce failed payments with our intelligent payment routing technology, designed to manage multiple MIDs so your customers get through checkout with less friction.

Fraud and Chargeback Prevention

We take fraud seriously around here. Detect suspicious activity and block fraudulent charges before they happen with AI-powered screening. Choose from a variety of add-on services depending on your needs.

RETENTION

You work hard to acquire each new customer.

There’s no reason you should lose them because of a failed payment or billing hiccup (not on our watch, anyway).

Account Updater

Avoid accidental churn. Our smart Account Updater feature automatically updates outdated credit card information.

Smart Dunning

Manage declines strategically by automatically reprocessing declined payments and identifying optimal rebill dates and times based on unique customer behavior data.

Decline Manager

Recover otherwise lost revenue by reprocessing declined payments with just a few clicks.

CUSTOMER MANAGEMENT

Subscriptions make it easy for customers to stick with you.

In subscription commerce, the different between closing a one-time purchase and acquiring a customer for life comes down to one thing: customer experience. Delight them daily with built-in retention and loyalty features that let them control their experience, manage their preferences and stay up to date on special promos and new offers.

Subscriber Portal

Let your customers easily manage their subscription, whether they need to update billing or shipping information, skip or cancel a shipment, add items or swap out a product.

Rewards and Loyalty Programs

Keep that “New Subscriber” spark alive long after month one. Set up seamless integrations to your rewards and loyalty platforms to boost AOV and purchase frequency.

Personalized Offers

Curate their shopping experience — deliver specific messaging and offers based on their purchase history, geographical location, order details and more.

Email Notifications

Save time and improve your client experience with done-for-you transactional email templates.

DATA & ANALYTICS

Run reports that help you get better.

Check in on the health of your business in just a few clicks. Out-of-the-box reports help you predict monthly revenue, reduce CAC, analyze customer behavior, track how specific offers are working and more, so you can increase retention and reduce your customer acquisition cost.

Our pre-built, easy-to-read reports help you see your most important business metrics at a glance:

Traffic Source Quality

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Subscriptions Dashboard

Order Analysis

Churn Dashboard

Traffic Source Quality

Sales Reporting: View sales by date, product, campaign, gateways and more. Get information on overall sales, refunds, number of distinct customers — all in real time.

Customer Dashboard: Know your customers’ buying patterns with metrics like customer lifetime value (CLTV), AOV, MRR, cohort retention analysis and more.

Subscriptions Dashboard: Get key subscription metrics like active subscribers, subscriber growth and retention, all in one view.

Order Analysis: Get advanced calculations from your entire order data to get information on revenue, CLTV, AOV, cycle-over-cycle retention rates and more.

Churn Dashboard: Understand your churn rates and drill down on why people leave, such as declines and cancellations.

Traffic Source Quality: See what channels are driving the most and the least traffic.

More: ...

Know exactly what’s working (and what’s not), so you can make more confident decisions.

Share Reports

Keep your team in the know, so they can pivot as needed. Schedule and deliver reports via email to anyone in your organization.

Google Analytics Integration

See which pages are driving the most conversions (and which ones aren’t). Then optimize your traffic-driving strategy accordingly.

Data Segmentation

Boost revenue with targeted campaigns. Our dashboard makes it easy to export historical order and customer data to marketing tools to identify any customer segments that are more likely to purchase.