This data comes from your payment processor or acquirer. Here’s a general guide:
Stripe
- Disputes (TC15s): In your Dashboard, go to "Payments" > "Disputes".
- Fraud Reports (TC40s): In the same "Disputes" section, filter the status for "Early fraud warning".
PayPal / Braintree
- Disputes (TC15s): Look for the "Resolution Center" or "Disputes" section.
- Fraud Reports (TC40s): This data is often in downloadable risk/transaction reports.
Direct Acquirer / Bank Portal
- Disputes (TC15s): Check the "Chargebacks" section of your merchant portal.
- Fraud Reports (TC40s): Ask your representative for your "Monthly TC40 Report".
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