We Help Businesses Grow by Fixing the Payment Problems Holding Them Back
At Sticky.io, we believe growth shouldn’t be limited by payment friction. We’re here to help businesses see what’s really happening inside their revenue engine — and unlock the growth that’s already within reach.
Ecommerce businesses trust us with over 100 million transactions per year.




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Fixing the Problem We Couldn't Ignore
Most ecommerce and subscription growth doesn’t stall because of bad ideas or weak demand. It stalls because of silent revenue loss.
Failed payments. False declines. Churn caused by billing friction. Chargebacks that snowball into processing risk. Disconnected systems that hide the truth until it’s too late.
On average, payment issues quietly erode 40% or more of potential revenue — often without teams realizing where or why it’s happening.
By the time brands notice, the damage is already done.
We built Sticky.io to change that.
If you’ve done the work to earn a customer, you deserve to keep that revenue. We fight for every transaction like it’s our own.
Revenue problems are hard enough without fragmented tools and murky data. We make the complex visible, actionable, and human.
Uptime, compliance, fraud protection, and recovery aren’t “features.” They’re promises — to our customers and to yours.
We Are Ecommerce & Subscription Superfans
What started as a CRM became something much bigger:
A full revenue optimization platform built around an intelligent payments engine — powering CRM, Checkout, and Recovery from a single foundation.
Today, Sticky.io processes over $12 billion annually, supporting thousands of ecommerce entrepreneurs, subscription brands, performance marketers, and enterprise teams across industries and continents.
Same mission. Bigger impact.
The Payments Engine Powering Sticky.io
Seamless checkout, custom drag-and-drop landing pages, flexible billing, and intelligent retries keep customers active longer — and revenue flowing predictably.
Smart routing and cascading to 160+ payment gateways ensure every transaction has the best possible chance to succeed — reducing false declines and missed revenue.
Our AI-powered recovery system rescues up to 75% of failed transactions automatically, turning silent churn into retained customers and real dollars.
Advanced fraud detection, chargeback prevention, and MID health monitoring safeguard your business and your ability to keep growing.
Real Growth. Real Results.
Behind every transaction is a business fighting to grow. These are the stories of teams who uncovered hidden revenue, fixed what was holding them back, and turned payments into a true growth engine with Sticky.io.
Truly Free Found a Better Way— and Bigger Wins
Sticky.io has given us the ability to take our company and our membership experience to a whole new level. If you’re in the ecommerce world and thinking about subscribing your tribe and giving them a world-class experience, as well as getting scalable insights to how you can grow your company — I really don’t know of another platform I would recommend like Sticky.io.

How SkinnyFit Built Smarter Subscriptions
Partnering with Sticky.io has given us the ability to quickly change and pivot based on what bests resonates with our customers. We’re able to understand our customers on a deeper level and provide more value.

How Flexible Funnels Fueled Floral Commerce Growth
Since we’ve launched subscriptions, it has become a more and more important part of our offering each year as we grow it and as it helps us have that more expected revenue coming in, which is helpful for our farms and our other partners.

How RealDefense Simplified Complex Billing at Scale
If you’re looking for a billing platform that will work with you to solve your business needs, Sticky.io is it.

Meet the People Behind the Platform
Sticky.io isn’t just software. We're a team of ecommerce experts, engineers, problem-solvers, and partners who care deeply about the businesses we serve.
We work alongside our customers — during migrations, growth spurts, market shifts, and moments that matter — because payments aren’t just technical. They’re personal.
Sticky.io Executive Team
Brian is Chairman & CEO with a long-duration track record of building, scaling, and governing capital-efficient technology platforms across payments, enterprise software, and revenue infrastructure.
Experienced leading businesses from early stage through global scale, consistently operating with strong unit economics, disciplined capital allocation, and positive EBITDA.
Proven operator in complex, regulated, and international environments, with repeat success across private and public ownership, M&A integration, IP monetization, and multi-cycle value creation.
With more than a decade of experience growing revenue for innovative technology companies, Ashish knows a stand-out ecommerce solution when he sees one. His entrepreneurial spirit positioned him to lead successful shipping and delivery startups such as ShopRunner and Gopuff. Now, he’s bringing his ecommerce expertise and passion for leading revenue teams to Sticky.io.
As the fourth employee at ShopRunner, Ashish helped scale its network to hundreds of merchants and millions of members by leading sales and partnerships. At Gopuff, he experienced the ecommerce industry from a different perspective, educating consumers on Gopuff’s value and building relationships with large payment providers.
Inspired by the power of subscriptions and motivated by solving the real-world challenges merchants face, Ashish empowers the Sticky.io team to reach its full growth potential.
Janicke is the quarterback when it comes to all things Sticky.io. She manages our executive team’s priorities and ensures they’re prepared for anything that comes their way while overseeing relations with our investors and board of directors. She’s also responsible for leading the administrative and human resources staff and strives to create a culture that keeps the Sticky.io family of talent happy, motivated, and engaged. Janicke solves problems before they become problems, improves internal processes and operations, and creates cohesion among all levels of management.
Prior to joining Sticky.io, Janicke was the chief of staff to the CEO of Harland Clark Holdings (now Vericast), which encompassed five businesses, 12,000 team members, and $4 billion in revenue. When she’s not helping drive Sticky.io’s growth, you’ll find Janicke volunteering her time to give back to the community or getting lost in a good book.
Leadership Team
Adam Berwitz
Justin Shoolery
Vivek Singh
Ben Frank
William Tull Jr.
Erik Groninger
Charisse Sarsano
Trusted by Teams Who Don't Leave Revenue Behind
No matter your role or business model, if payments impact your growth, Sticky.io was built for you.
Convert more shoppers, reduce checkout friction, and protect your revenue as you scale.
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Higher approval rates and fewer false declines
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Faster, conversion-optimized checkout experiences
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Built-in protection against fraud and chargebacks
Turn traffic into retained revenue with offers, funnels, and payments that actually convert.
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High-converting checkouts and one-click upsells
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Smarter payment routing to maximize ROI
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Clear visibility into what’s driving (or killing) revenue
Scale recurring revenue with intelligent payments, recovery, and predictable retention.
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AI-powered recovery that rescues failed payments
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Flexible billing and global payment orchestration
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Real-time insight into churn, approvals, and LTV
Build, integrate, and scale faster with flexible infrastructure and powerful APIs.
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Developer-friendly APIs and webhooks
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Support for complex billing and payment logic
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Enterprise-grade reliability, security, and compliance
Deliver better results for your clients with a payments platform built for performance.
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Tools that improve conversion and retention
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Flexible integrations across stacks and industries
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Partner support designed to help you grow
Frequently Asked Questions
Don’t see an answer to your question?
Get in touch – we’re happy to help.
What does Sticky.io do?
Sticky.io helps ecommerce and subscription businesses grow by fixing the payment issues that quietly hold revenue back. Our platform makes payments smarter — improving approvals, recovering failed transactions, protecting merchant health, and giving teams clear visibility into what’s really happening behind the scenes.
Who is Sticky.io built for?
We work with ecommerce merchants, performance marketers, subscription-first brands, enterprises, and agencies across a wide range of industries. Whether you’re scaling a Shopify store, managing complex subscriptions, or optimizing payments at enterprise volume, Sticky.io is designed to meet you where you are — and grow with you.
Where is Sticky.io located?
Sticky.io is headquartered in San Francisco, with a globally distributed team. Our people are based across the U.S. and around the world, allowing us to support thousands of merchants across time zones with around-the-clock expertise.
Does Sticky.io work with Shopify, Stripe, and other tools?
Yes. Sticky.io integrates seamlessly with Shopify, Stripe, and hundreds of other platforms. Our ecosystem includes 160+ payment gateways and 400+ integrations across payments, tax compliance, fulfillment, analytics, call centers, and more — so you can keep your existing stack and make it work better.
Do I need a developer to use Sticky.io?
Not necessarily. Many teams use Sticky.io without a dedicated developer thanks to intuitive tools for checkout, billing, recovery, and workflows. That said, we’re also highly developer-friendly — with APIs, webhooks, and advanced configuration options for teams that want deeper customization.
How much revenue can Sticky.io help recover?
Our AI-powered recovery technology rescues up to 75% of failed transactions, with customers seeing an average 51% lift in first-retry success. In 2024 alone, Sticky.io helped businesses recover tens of millions of dollars that would have otherwise been lost to silent churn.
How does Sticky.io Checkout work?
Sticky.io Checkout is built for speed. It loads up to 12x faster than traditional hosted checkout solutions, helping reduce abandonment and keep customers moving from click to conversion without friction. It also features am industry-leading WYSIWYG drag-and-drop landing page builder with 1-click upsells and 1-page checkout built in — increasing conversion rates by 2.5x on average.
Is Sticky.io secure and compliant?
Absolutely. Sticky.io is PCI-DSS Level 1 compliant, the highest standard for payment security. We also offer advanced fraud detection, chargeback prevention, and proactive monitoring to help protect your revenue — and your ability to keep processing.
How does Sticky.io pricing work?
Pricing is flexible and designed to align with your success. Sticky.io Recovery uses a performance-based model, meaning you only pay when revenue is recovered. For CRM, Checkout, and platform solutions, our team works with you to build a plan based on your business model, volume, and goals.
Is Sticky.io right for my business?
If payments play a role in your growth — and they always do — Sticky.io can help. We’re especially valuable for businesses that want higher approvals, better retention, fewer failed payments, and clearer insight into what’s impacting revenue.
You Deserve a Better Revenue Platform
You work too hard to lose revenue to problems you can’t see.
Sticky.io helps you capture what you’ve earned, protect what you’ve built, and grow with confidence — transaction by transaction.