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November 2022 Study

Subscription Commerce Conversion Index

Examine the findings on how increasing inflation has impacted consumers’ subscription preferences and which digital features matter most to grow your subscriber base.

Subscription providers must prioritize value and convenience as consumers adjust their spending in an uncertain economy. Merchants who ramp up their efforts to attract and retain customers with the features they want will rise to the top of consumers’ subscription roster.

The latest edition of our Subscription Commerce Conversion Index, a collaboration with PYMNTS.com, dives into data on consumer expectations to help merchants succeed as subscribers seek to get more with less.

Read this index to learn:

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How to secure subscribers amid competition
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The digital features most important to consumers
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Reasons consumers shed their subscriptions
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Strategies from top-performing merchants