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Our machine learning algorithm has analyzed millions of transactions and has gotten smarter with each rebill. Smart Dunning doesn’t rely on predetermined intervals or rules to decide when declined transactions should be retried. It calculates the moment you’re most likely to win each transaction based on data gathered from millions of rebill attempts.
Not only is it highly accurate, but it’s also much easier to integrate than other options. Smart Dunning can be completely implemented through API calls, making it fully compatible with any ecommerce platform or tool you can imagine.
see API documentation
Yes, but we wouldn’t recommend it.
If you choose to keep your traditional dunning strategy alongside Smart Dunning, you’ll likely continue to see long lines of declines. Your processor will charge you fees for each transaction attempt, even if the transaction is declined. These fees will eat into your profitability over time.
Smart Dunning can get more of your transactions approved on the first or second retry. Additionally, our pricing model means you’ll pay just cents for additional attempts. All in all, you’ll see the most benefits if you enact Smart Dunning across all of your declined transactions.
sticky.io upholds PCI DSS Level 1 compliance, guaranteeing the secure and safe handling of your customers' sensitive information throughout the entire dunning process and beyond.
Our machine learning algorithms account for customer behavior and preferences to determine an optimal retry schedule that won’t cause customer frustration. Additionally, you have control over the number of retry attempts you want to make. This helps you maintain a positive customer experience while improving involuntary churn.
We’ve designed Smart Dunning to be as simple as possible for your team to add, and our in-house experts are here to support you through the onboarding process and beyond. After a short, two- to three-day integration period, Smart Dunning is fully automated with no maintenance needed so you and your team can focus on other strategic initiatives.
Additionally, our API is easy to integrate with any composable commerce tech stack, so you can start improving your revenue recovery immediately.
Smart Dunning is proven to increase customer lifetime value. For every subscription saved by Smart Dunning, merchants processed 3.51 total transactions on average. This means you’re not just saving one sale, you’re salvaging four.
Smart Dunning is a zero-maintenance solution and is designed to be hands-off for your team. Once integrated, it operates autonomously, determining optimal rebilling times without requiring constant attention.
