Merchants and brands must move fast to delight customers, and new features in sticky.io’s cartridge for Commerce Cloud enable just that. Salesforce has long been a leading commerce solution that empowers merchants to easily sell across all digital channels. sticky.io helps these merchants quickly offer subscriptions and generate recurring revenue with this native cartridge.
The sticky.io cartridge is specifically designed for merchants who want to launch, test or expand subscription selling. Through this powerful connection, you can easily launch subscription, reordering and membership programs within days — without complicated configurations slowing you down.
The solution is an ideal fit if any of the following statements apply to your business goals.
· I want to launch a subscription business quickly
· I want to configure and manage all my sales(subscription and non-subscription) in one place
· I do not have extra resources to spend on a complicated implementation process
· My customer service representatives should be able to manage subscriptions for unregistered customers through the Commerce Cloud Business Manager
These latest features enable Commerce Cloud merchants to offer customers flexible subscription options while preventing revenue loss.
Subscribe-and-save options — Assign discounts to specific billing models, such as 15% off for a 30-day subscription. Easily setup subscription-based discounts with the Commerce Cloud promotion engine.
Prepaid subscriptions — Allow customers to prepay for a certain number of subscription cycles, so you can generate more revenue in a single period. Entice them to pay ahead by offering discounts and incentives.
Flexible subscriber portal — Give customers the power to self-manage their subscriptions with an enhanced subscription management portal, while also enabling your customer service representatives to easily manage subscription orders directly from the Business Manager.
Smart Dunning — Leverage AI to automatically reattempt to bill declined orders at optimal times. These times are based on customer historical behavior, increasing the chance of a successful rebill and keeping money in your pocket.
Anti-fraud — Prevent criminal and friendly fraud without blocking legitimate charges. We partner with an industry-leading fraud solutions provider to analyze the safety level of every transaction in milliseconds.
Single platform and login — Merchants can tap into the power of sticky.io’s subscription commerce solution without having to manage multiple applications or logins, unlike other subscription providers who require merchants to toggle between platforms.
Get up and running in days, not weeks. Avoid time-consuming implementations or duplicate product catalogues. Simply choose a product from your catalog, create a custom offer then select a recurring billing model directly within your Commerce Cloud instance.
Save money and resources by allowing your customers to self-manage subscriptions through a member portal. This capability reduces your team’s customer service workload. Plus, there is no implementation cost for the cartridge.
Flexible dashboards, reports and analytics give you the actionable insights to grow your business. Easily view metrics on subscriber growth, churn, revenue and more. Get high-level snapshots segmented to give you a quick overview, then drill down into trends or individual customers and transactions. Understanding your customers’ behaviors will help create lasting customer bonds.
Get white-glove service from the sticky.io support team. We expertly guide merchants on quickly launching subscription programs within Commerce Cloud. With live chat, phone and email support, turn to sticky.io for reliable assistance every step of the way.
Your customers want the convenience of receiving products at the frequency they choose. And your business needs the agility of a seamless subscription cartridge that enables you to start selling quickly. Whether you are just starting a subscription program or need to rapidly increase predictable revenue, count on sticky.io’s cartridge for Commerce Cloud to scale your business.
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Although selling subscriptions is becoming increasingly popular, many merchants struggle to get started. Follow these tips to hit the ground running with your subscription program.
Forrester’s "Recurring B2C SaaS Billing Management Solutions, Q3 2021" report based analysis on market presence and functionality — and we checked those boxes!
