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With Brandon Manzano

AI-powered technology to rescue failed payments

Recover up to 75% of your declined transactions with AI-powered retry scheduling.
16+ years of empowering merchant profits
72 million subscriptions supported
$8 billion processed in the past year
Quick and easy to integrate via API

Calculate your recovered revenue potential

Take the guesswork out of rebilling with our fully automated, data-driven solution.

Free your team to focus on strategic initiatives while Recovery manages declined transactions.

Customize dunning strategies with split testing and tailored rules.

Use data-driven insights instead of simple rules for higher recovery rates.
Enter your information now to see how much revenue you can recover!
Your sale price
0
Revenue Recovered from Declined Transactions
$187,500
Increase in Recovery Revenue
+25%
Average Order Value
Monthly Declined Transactions
Current Recovery Rate
New Recovery Rate (based on our average range)
40
%
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51%
Revenue
recovery rate
37%
More money
recovered
41%
Increase in payment
success rates
27%
More revenue recovered per payment try
Science of Skill levels up with Recovery
Recovery isn’t just a tool, it's 
a strategic asset that has empowered
 us to navigate the challenges of decline recovery with unparalleled efficiency
 and effectiveness.”
– Dylan Richard, General Manager
7.5%
Additional gross
revenue generated
35%
Of declined
revenue salvaged
Quick, seamless transition to Smart Dunning
How RealDefense recovered 35%
of declined recurring transactions
“The Sticky.io team worked hand-in-hand with us during the whole migration process. Their willingness to address our specific needs allowed us to be more successful.”
– Sean Whiteley, President of RealDefense
32%
Of declined orders recovered via Recovery
37%
Of declined revenue recovered via Recovery
Recovering a telehealth subscription company’s revenue by 32%
"Discover how Sticky.io empowered this telehealth brand to creatively grow subscriptions, enhance revenue recovery and give customers greater control over their orders."

Frequently asked questions

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Get in touch – we’re happy to help.
Talk to an expert
Q: What makes Recovery better than other revenue recovery solutions?

Our machine learning algorithm has analyzed millions of transactions and has gotten smarter with each rebill.

Recovery doesn’t rely on predetermined intervals or rules to decide when declined transactions should be retried. It calculates the moment you’re most likely to win each transaction based on data gathered from millions of rebill attempts.

Not only is it highly accurate, but it’s also much easier to integrate than other options. Recovery can be completely implemented through API calls, making it fully compatible with any ecommerce platform or tool you can imagine.

see API documentation

Q: Can I use this alongside my current decline revenue recovery strategy?

Yes, but we wouldn’t recommend it. 

If you choose to keep your traditional dunning strategy alongside Recovery, you’ll likely continue to see long lines of declines.

Your processor will charge you fees for each transaction attempt, even if the transaction is declined. These fees will eat into your profitability over time.

Recovery can get more of your transactions approved on the first or second retry.

Additionally, our pricing model means you’ll pay just cents for additional attempts. All in all, you’ll see the most benefits if you enact Recovery across all of your declined transactions.

Q: How can I be sure my customers’ data stays secure?

Sticky.io upholds PCI DSS Level 1 compliance, guaranteeing the secure and safe handling of your customers' sensitive information throughout the entire dunning process and beyond.

Q: How can I make sure aggressive retry/dunning strategies don’t harm my brand’s reputation?

Our machine learning algorithms account for customer behavior and preferences to determine an optimal retry schedule that won’t cause customer frustration.

Additionally, you have control over the number of retry attempts you want to make. This helps you maintain a positive customer experience while improving involuntary churn. 

Q: Is it difficult to get started with Recovery?

We’ve designed Recovery to be as simple as possible for your team to add, and our in-house experts are here to support you through the onboarding process and beyond.

After a short, two- to three-day integration period, Recovery is fully automated with no maintenance needed so you and your team can focus on other strategic initiatives.

Additionally, our API is easy to integrate with any composable commerce tech stack, so you can start improving your revenue recovery immediately.

Q: What is the impact of Recovery on CLTV?

Recovery is proven to increase customer lifetime value. For every subscription saved by Recovery, merchants processed 3.51 total transactions on average. This means you’re not just saving one sale, you’re salvaging four.

Q: How much time should I expect to spend managing the service?

Recovery is a zero-maintenance solution and is designed to be hands-off for your team. Once integrated, it operates autonomously, determining optimal rebilling times without requiring constant attention.