You’re spending valuable time and energy getting in front of people and turning them into paying customers. We’ll help make sure they stick around. Our easy-to-use features will reduce customer churn rate by helping them stay satisfied and subscribed. So you can sit back and watch your recurring revenue grow month over month.
Figuring out why customers cancel shouldn’t be guesswork. With our resources and churn management tools, you can understand why customers churn and know what to fix, tweak or optimize.
Get real-time understanding of your churn and retention metrics with our dedicated churn dashboard.
Use filters to discover why customers are churning — like failed credit card payments, gateway issues and voluntary cancellations.
Identify groups of customers who are at-risk of churning and set up targeted re-engagement campaigns that entice them to stay.
Don’t leave money on the table by letting preventable churn get the best of you and your business.
Let Account Updater automatically update outdated customer credit card information.
Reprocess declined orders to overcome temporary setbacks to payment processing, like insufficient funds, gateway timeouts and more.
Let sticky.io’s smart decline management service find the best date and time to reprocess orders based on our vast customer database.
Reduce involuntary churn to an all-time low by delivering a great customer experience they won’t want to leave.
Allow customers to self-manage subscriptions to let them pause, skip, cancel and update orders to fit their needs best.
Set up save-a-sale-type promotions and offers to entice your customers who are one foot out the door to give you another chance.
Continue to deliver value and delight to your customers by adding on gifts and samples to orders.
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See how sticky.io helped Truly Free experience a 52% reduction in churn and 50% more revenue recovered from declined transactions.
Request a demo and let’s put your churn management plan into action.
