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Blog tags:

Retention & Loyalty

Customer retention is key to building a successful subscription brand. Read these blogs to learn how to build brand loyalty and keep consumers coming back for more.

  
Recent Posts
BlogInsights

The Formula for Calculating Customer Lifetime Value

The Formula for Calculating Customer Lifetime Value

Customer lifetime value (CLTV) is one of the most important metrics for subscription ecommerce businesses. Using these formulas can help improve customer acquisition and revenue generation.

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BlogInsights

Video: 5 Tips for Launching a Subscription Program

Video: 5 Tips for Launching a Subscription Program

Get your subscription program off to the best start. Learn quick tips for offering subscription services and see how to set your program up for long-term success.

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NewsInsights

Successful Direct-to-Consumer Strategies for Evolving Brands

Successful Direct-to-Consumer Strategies for Evolving Brands

Brands wanting to align with shifting consumer buying habits must double down on direct-to-consumer offerings. Our COO Ro Bhatia explains how brands can navigate new digital DTC opportunities and build lasting customer relationships.

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BlogInsights

The Science of Customer Emotions

The Science of Customer Emotions

Emotionally connected customers buy more, visit more often, care less about price, pay more attention to your messaging, and refer friends and family.

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NewsInsights

Win Customers by Offering Flexible Subscription Options

Win Customers by Offering Flexible Subscription Options

Turn “subscription curious” consumers into loyal brand champions. Learn how to provide flexible subscription options and keep customers happy month after month.

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NewsInsights

Subscription Commerce Tips to Keep Customers Coming Back

Subscription Commerce Tips to Keep Customers Coming Back

Retain more customers! Our VP of Performance Marketing breaks down the subscription commerce strategies that reduce churn and drive sales.

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BlogInsights

How Smart Dunning Can Revolutionize Your Subscription Rebill Strategy

How Smart Dunning Can Revolutionize Your Subscription Rebill Strategy

sticky.io’s Smart Dunning tool removes the guesswork of when to rebill customers after a declined transaction. Smart Dunning gives subscription merchants the power to reduce churn and recover more revenue.

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BlogInsights

How Do Online Retailers Harness the Power of Personalization?

How Do Online Retailers Harness the Power of Personalization?

Giving consumers a personalized online shopping experience requires an ecommerce platform’s AI, security and flexible billing features.

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ReportsInsights

May 2022: Subscription Commerce Conversion Index

May 2022: Subscription Commerce Conversion Index

Learn how to drive customer loyalty with this subscription merchant’s guide to the state of subscription commerce. Learn how to maximize recurring revenue and conquer economic challenges.

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BlogInsights

CLTV vs. AOV: Why Customer Lifetime Value Wins

CLTV vs. AOV: Why Customer Lifetime Value Wins

Key performance indicators are an important element of growing your business — learn why you should put customer lifetime value above other metrics.

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BlogInsights

How Adding Subscription Revenue Can Drive Customer Retention for Your Ecommerce Business

How Adding Subscription Revenue Can Drive Customer Retention for Your Ecommerce Business

Enhance your marketing efforts by building a customer retention strategy that counteracts growing acquisition costs. Adding subscription revenue can aid ecommerce businesses.

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