.svg){kind=icon}
.svg){kind=icon}
.svg){kind=icon}
.svg){kind=icon}
Dunning Management
Terms
- What is dunning?
- Dunning is the systematic process of communicating with customers about overdue payments. It involves staged reminders from gentle nudges to serious notices, helping businesses maintain cash flow while recovering unpaid accounts.
- What is pre-dunning?
- Pre-dunning is the proactive approach of reminding customers about upcoming payments before they're overdue. It involves friendly notifications that help customers prepare and stay informed, preventing payment issues before they start.
- What is the dunning process?
- The dunning process is a systematic series of communications businesses use to collect outstanding debts. It involves staged reminders that vary in intensity based on how overdue the payment is and the customer relationship.